Ozbongs customer service and item range is unmatched in Australia. Absolutely fantastic site and is my go to for any and all supplies I might need. Not to mention the fact that shipping is so fast, I usually receive my package within 3-4 days of ordering. Packaging is perfect, all of my items arrive in pristine condition. All of the glass I have ordered has been great and well-priced. Can't fault Ozbongs, you guys are amazing!!!