Terms and conditions

Terms and Conditions
 
You MUST be over the age of 18 years to use, view or purchase from this website.
 
Some of the products for sale on this website may contravene laws in some Australian states or territories. It is the duty of the purchaser to ensure they are complying with their state or territory laws. OZBONGS will not be held responsible in the event of a customer contravening these law.
 
All smoking instruments sold on this site are intended for use with tobacco or legal smoking alternatives. By purchasing a smoking implement from this site you agree that it will only be used for legal purposes.
 
Price matching

If you find a cheaper price on any Australian website, send through a link to that product and we will price match it. It must be identical, the same brand and available for purchase on that site. We only price match Australian online stores, not overseas or Ebay.
 
Refunds and returns

All products need to be checked prior to using for defaults or imperfections. Once the product has been used it cannot be returned to us, and we can no longer exchange or replace if a default is found.
 
All product descriptions and prices are made in good faith and shall be accurate to the best of our ability. Any errors in description or pricing will be rectified by us when brought to our attention. If a purchase is made based on a description that is inaccurate the customer will be entitled to a refund (the product must unused).

Ozbongs will accept back an item that is in its original unused condition, if the customer is not happy with the item. The customer will be responsible for the postage cost of returning the item (must be returned undamaged) and a store credit will be provided when it arrives back.

All goods sold by Ozbongs are guaranteed against defects for 48 hours from receipt of delivery. You will need to contact us to arrange return and replacement. If the item has been used, this voids this guarantee.

All of our products are packed with extra care and checked before sent if an item arrives damaged or is incorrect we need to be contacted within the 48 hours. The item must not be used and may need to be returned. Ozbongs may refund return postage costs at our own discretion after assessment.
 
Products can not be returned due to:
  • Damage caused by misuse or negligence.
  • A change of mind by the customer.
  • Any damage or imperfections stated in the item description when purchased.
 
Delivery 

All of Ozbong parcels are sent with a 'signature required' on delivery. This is to ensure that if your parcel is lost in transit Ozbongs can replace the order and re-deliver at no cost to you.

All parcels have a tracking number, if you do not receive a tracking number email us and we will be happy to supply it.

If you wish to have your parcel delivered with 'Authority to leave'  just leave this comment in the customer comments at checkout. Please be aware that giving this authority means Ozbongs and the courier are not liable if the parcel goes missing after delivery. If you are worried about this outcome, do not give an authority to leave consent.

All Ozbongs parcels are sent discreetly with no mention of the contents or Ozbongs name on the packaging.
 
Pricing Policy

All prices are in Australian dollars, inclusive of GST and subject to change without notice.
 
Disclaimer of warranties and limitation of liability

THIS SITE IS PROVIDED BY OZBONGS AS IS AND AVAILABLE BASIS. WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, OZBONGS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WE DO NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAILS SENT FROM OZBONGS ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.

The following terms and conditions apply to this site.

This website is intended for and restricted to adults aged 18 or over.

If you are under the legal age to view adult material, or under the legal age to purchase smoking related items in your jurisdiction you must leave now.

Products on this website and the contents of this website are subject to ever changing and complicated laws that vary greatly in different states and countries.

By using this website you agree that you are aware of and in compliance with relevant regulations or laws in your region regarding the use of this website or products sold on this website.

All products on this website are only available for purchase by legal adults.

By clicking yes below, you agree that you are above the age of 18 and you will only use this website for purposes that are legal in the jurisdiction in which you live.

No